Wednesday, August 11, 2010

Snap Illusions

Ever heard of Snap Illusions?

Share your story....

I'd like to hear it. Unlike the green monster.


Michael said...

I have been purchasing from Snap Illusions since they first started building illusions. I have had no problems with Snap. Once they went a few weeks past the due date. Since I have been working with illusion builders for thirty five years I know the trend is never on time. But for Snap illusions they have been on time 99% of the time. Jack stands by his work. Here is an example, I purchased a used illusion from Jack, the wood cracked about a month after I purchased it. I got it back to him he fixed quickly at no cost to me. I have other illusions built by some of the other builders and am just as pleased. I highly recommend Snap Illusions.

Aaron Stone said...

Jack Moyer with snap has scammed myself and two other close friends, as well as a slew of other people. Check out the Genii forums from a couple of years back -- even Richard Kaufman had some colorful words for Jack. Jack responded like a rude, immature child -- and the Genii forums don't remove it like Magic Café does EVERY time something negative about Snap is posted.

My boss has $9,500 paid in full to Jack, and it took over a month of constant phone calls and e-mails before he finally responded to us. It should be noted he also only responded when we were threatening legal action.

Funny, how during the same time we couldn't get ANYONE to answer about our order, they responded constantly (usually within 20 minutes) to e-mails I sent from a fake account asking about their products. They were more than happy to reply to someone who could give them money, but only responded to a paid client when threatened with legal action.

Here's some more specifics about this particular situation.

We paid 50% deposit (normal business practice) and they were staying in constant contact. Illusions were "on schedule." After about a month (pretty fast, we were happy) they said they needed to go ahead and collect the other 50% of our money so the illusions could be painted (not normal to pay in full before a product is completed, but no red flags went up at the time).
They said they'd be painted and then ready to be shipped in a couple of weeks. We were going to be passing near their area on tour, so we asked if we could just pick them up (not like they were charging for the shipping anyway).
They said that's fine, they'll be ready when we got there (June 30th).
Starting on June 27th, we started calling to confirm the address so we could pick up props. We tried all week (past our pickup date, so we had to just drive straight through town to our shows) and finally got an e-mail the next week from Vicki saying they weren't ready.

We e-mailed Jack, and only after threatening did we get the response, "They're all ready but we're waiting on special cases to be delivered."

We let the issue sit a week, and tried again. After finally having to threaten him, AND call the police to his door, he responded, "I've been busy with family matters in Kentucky, but one of your illusions is finished."

That's when things got serious.
First he says they're all ready, then they're not, then they are but waiting on something else, and then ONE is ready?

We went to every address we could find for Snap Illusions, LLC., reported the case to the police and his bank and credit agency. None of his addresses are legitimate. The address on his website is a UPS postal box in a strip mall.

On our way back, we got a call from a friend who gave us his home address -- we're saving that.

Finally, after another friend of ours (who had items waiting, too) had been making similar threats finally got Jack on the phone. We listened in on that conversation and then he called us. We have the entire conversation on MP3., where Jack PROMISES we'll have our items no later than November 1st, and GUARANTEED we'd have at least one this friday (yesterday) as a gesture of good faith.
He we are again with no contact all week, and no items still.

But this is just our story. Do a google search for "Snap Illusions Scam" and have fun with the results. 20 other people on a single forum with legit stories can't all be lying.

Snap may USED TO do good business, and may still do something legitimate with small cabaret props, but their illusion sales are a complete and utter one-ahead-rape scheme.

rampantent said...

I too have fallen victum to the snap illusions scam. and I also have reason to belive that they are also now running annother scam to hijack email addresses, my current email is feel free to write me and ask about it!

JIMMY said...

snap illusions will be hearing from my lawyer. after payment and promise of delivery, no product. funny thing is whenever i call and request a new sale, poof phone call back from jack, even on fridays. it is going to be bad since we purchased over $3,000 of product. we notified credit card company. they said this is 10th time a customer has requested a charge back. we have already received our money back into our account. it is going to be a sad day for snap when it goes crackle n pop in their face. i do not wish harm on anyone or their family. i do feel bad that people are related or friends with such dishonest, scamming individuals. i mean this is someones son or daughter, mother or father. i just hope they dont reproduce anymore to ruin what we have left on this great planet.

Richard said...

I am interested in information about the people behind SNAP Illusions. Names, addresses etc.
They ripped me of as well and I think I may spend some time and some money to get either the ordered illusion, a payback or create some trouble for those cheats.
So, any information on Jack (Moyer as I saw here), Vicki, Tawny from SNAP Illusions is appreciated.
Also if someone would like to team up to hire a lawyer and go after them, I am open for ideas.

Mail me at

Alessandro said...

Buy in October last year Origami, mismade girl and smoke chamber, I have not received any news since 10 January, just does not respond any mail and return calls. received the money and disappeared. I live in Spain, please if anyone knows and can help me contact them I'd appreciate it.

Alessandro said...

Buy in October last year Origami, mismade girl and smoke chamber, I have not received any news since 10 January, just does not respond any mail and return calls. received the money and disappeared. I live in Spain, please if anyone knows and can help me contact them I'd appreciate it.

scottybach7 said...

I just got back from running down Snap Illusions's address. Yes, as has been mentioned here, it is a UPS Store box. The people working there said they could not legally give my any information about any boxes but confirmed that there have been inquiries and complaints against "certain" box holders. My friend is out $500 for a prop ordered six months ago. "Jack" will not answer phone calls or emails. Legal action is next.

John Matheny said...

I tried to give Snap Illusions the benefit of the doubt, but it seems like they are in fact a scam operation. I placed an order two years ago, and haven't heard a word from them in a year. I was initially promised everything in 6 months. Emails and voicemails have been ignored, so now I have to get rought. I happen to have a brother who is a lawyer, so I think giving him a call will be my next step. Do you hear that Jack?

John Matheny